Search code examples
dialogflow-cx

Dialogflow CX no-input default action for parameters

Anytime a user does not specify a response to a parameter prompt, I would like to trigger a WebHook.

My Start page has a No-input default event handler, but this only seems to apply to page-level prompts, not parameter-level.

Do I need to configure a set of No-input handlers for every parameter on every page?

Solution

  • You should be able to apply no-match-* and no-input-* to each parameter too. These are reprompt event handlers are they are available for each parameter. You can either set the no-input-default or the no-input-1, no-input-2, etc.

    Check out: https://cloud.google.com/dialogflow/cx/docs/concept/handler#event-parameter