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Record Type not found


There is a record type in Account that I can see while I do SOQL in records but when I go to setup > object > record type. I am not able to find any such record type. Where else can I find the record types for account? I can also see this record type in Profiles level, but not in Layout assignments. I have checked the API and UI name properly.


Solution

  • Do you have person accounts enabled? It's probably one of these. In your SOQL go SELECT Id, Name, RecordType.Name, IsPersonAccount FROM Account WHERE Id = ...

    What's your UI? In Lightning you should see all types on Account page (/lightning/setup/ObjectManager/Account/RecordTypes/view). In Classic it's a separate menu:

    classic setup showing business/person account types sidebar menu