Reviews are not displayed in Google Play

Question

Recently added my app to Google Play. Several people left reviews and ratings, and I even replied to some of the reviews. But the problem is that I don't see reviews on the app page. How can I solve this problem or do I need to wait?

Answer 1

From real life tests I realized the following:

• if the user removes the app in the first week after reviewing it, the review will disappear
• if the user did not open the app at least two times in the first week of installation, the review will disappear
• if the user install the app and review it before opening the app, the review will disappear