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axaptadynamics-ax-2012dynamics-ax-2012-r2

Client crashes at startup in Dynamics AX 2012 R2

I just change the datasource of my form, when I tried to save the form the client crashed.

Ever since the client crashed every time i tried to start it up

Does anyone else have this problem? Or does anyone have an explanation or solution?

Error log:

Name of the corrupted application: Ax32.exe, version: 6.3.6000.10707, timestamp: 0x5fd6ef55
Name of the corrupted module: Ax32.exe, version: 6.3.6000.10707, timestamp: 0x5fd6ef55
Exception Code: 0xc00000fd
Error offset: 0x0001dbe0
ID of the faulty process: 0x4a1c
Start time of the faulty application: 0x01d7f183a25b6a92
Path of the faulty application: C:\Program Files (x86)\Microsoft Dynamics 
AX\60\Client\Bin\Ax32.exe
Path of the corrupted module: C:\Program Files (x86)\Microsoft Dynamics 
AX\60\Client\Bin\Ax32.exe
Berichtskennung: dfd93a82-3ef5-43f0-92a3-e893babff96e
Full name of the corrupted package: 
Application ID relative to the corrupted package:
Solution

  • With the client closed, go to C:\Users\username\AppData\Local (aka %localappdata%), and delete all of the *.auc and *.kti files. Then go to C:\Users\username\AppData\Local\Microsoft\Dynamics Ax and delete everything in that folder.

    Then try and reopen the AX client. If that doesn't work, try another AX client on a different machine. If that does work, then reinstall your AX client. If that doesn't work, you have another issue.