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Google cloud won't let me increase GPU quota until I've used my present quota, which is 0?

Apparently google will not offer support for free trials, so there is no way to get official help on this.

I am trying to set up a free trial version of google cloud, to run a deep learning project on a cloud GPU. After setting up a project, I wish to add a machine learning VM. I go there, and it tells me I need to increase my GPU quota. However, when I follow the 'change quota' link, I can't change the GPU quota, because I am not using my currently available quota (which is 0) ...

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Does anyone have any ideas on what to do? The aim for me was to make a guide for my students who will need this resource in a few days. I got it to work on another google account in summer, but need to go through it again on a fresh account, so I can tell my students what it will look like for them. So, I think I'm familiar with most of the steps, but I haven't seen this "service usage history" error before.

Solution

  • This issue seems to somehow be related to the fact that I have already used the 300 USD on a different google account. I tried it with a colleague who had not used any paid google product before, and it worked just as it should. So, somehow, either through my credit card info or something else, google cloud knows about the other account.