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azuresubscriptionbillingcancellation

Cant delete disabled subscription


I took a course on Azure through PluralSight. After the course I disabled the resources but they still showed active. Several weeks later received an e-mail my invoice. I checked and I had over $300 in subscriptions fees. I tried to delete the subscription, App Service and Azure AD and resource group. The subscription status is disabled, I still see the resource group but I click on link it says that it cannot be found. I removed my credit card information. I just received another invoice for $111. I cant create a support request since the system says that I dont have permission even though I am the administrator.

How can I delete these resources and get help from Microsoft a refund. Can someone from Microsoft call me or contact me and I can provide information on the subscription and copies of the invoices


Solution

  • Sorry for the issue you are experiencing. Since you don't have an active support contract, you can contact our support team on Twitter @AzureSupport. They can point you in the proper direction.