WebSerial API on WINDOWS - "DOMException: Failed to open serial port."

Question

I am trying to use the WebSerial API on Windows after it worked fine on macOS with no problem. The device was plugged into a Macbook and no extra action was required. When I connect the device (USB to Serial adapter) to a Windows machine and access my Angular website using Google Chrome, I get this error:

DOMException: Failed to open serial port.

When I access chrome://device-log/ I see this error:

[USB][ERROR][17:09:20] Failed to read descriptor from node connection: A device attached to the system is not functioning. (0x1F)

Below is the code that I am using, and an error is displayed when code runs line await this.scale.open({ baudRate: 9600 });.

const VENDOR_ID = 1027;
const PRODUCT_ID = 24577;

...

  let button = document.getElementById('request-device');
    button.addEventListener('click', async () => {
      try {

        this.scale = await navigator.serial.requestPort({
          filters: [{
            usbProductId: PRODUCT_ID,
            usbVendorId: VENDOR_ID
          }]
        });
    
        await this.scale.open({ baudRate: 9600 }); //ERROR HAPPENS HERE

      } catch (error) {
        console.log(error)
      }
    });
  }

There are two similar questions here on for Ubuntu but no answers or solutions were given. (Question 1 and Question 2)

Answer 1

It was a driver issue.

Most old models USB to Serial adapters are presenting problems on Windows 10. After trying several drivers, I found this one that solved my problem.

It is linked to a Youtube video in a language that I do not understand. However, the steps are easy to follow. After downloading the driver and following the steps, it works just fine.