Oracle Cloud Infrastructure. "No Active State" tenancy when creating autonomous database

Question

I am new in OCI and I created my account in Oracle Cloud Free Tier.

I want to create an autonomous database, but I always get this error:

Operation failed because the OCI tenancy with OCID ocid1.tenancy.oc1..aaaaaaaav6vqssmwmak4toidqdnvwtj6tk2urynptsevcwikmaqmar3ebk4a is not in the Active state.

When I check at my tenancy details, it appears as Active:

Can you help me to create my autonomous database?

Answer 1

From screenshot account is active, however as CSI number is blank wanted to check if this is a new account created today ?

If Yes ,possibly account might not have fully-provisioned .Please contact Oracle cloud support via chat ,added screenshot for your reference.

Hope this helps . Incase if it is old account ,Please ignore my response.