So I'm trying to upload an FAQ CSV file into my knowledge base. But every time I create, it will say "canceled" and at the bottom right corner it will just give me a pop up that says "error" and nothing else. Anyone know how to fix this?
Here's a screenshot of what it shows when I press "Create": https://i.sstatic.net/Tnepr.jpg
I have managed to resolve my issue. I noticed in my console that it had mentioned the file was not encoded using UTF-8, which is why it wasn't uploading. I fixed the issue by opening my CSV file with Sublime and clicking on "Save with Encoding" and select UTF-8. Thanks to everyone that helped.