I see there are lots of chatbot engines out there. (Amazon Alexa, Dialogflow, etc..)
They work well, but there some languages which they don't support. What would be the best way to support such languages without having to wait until those bots to support them?
I am thinking of:
Client message (unsupported language)
=> translate to EN
=> chatbot engine
=> chatbot response (in EN)
=> translate to client language
Does that make sense? Are there other options out there?
your idea is a good one, and it makes total sense for people with no language support. However, mistranslations and misunderstandings are a big problem, and will cause a ton of confusion, which is big money for both the client and the chatbot's company. Unfortunately, the best method would be to wait it out for the next update.