We have noticed that there is issue on the Citrix environment in regards to WebView2. We are trying to run office add-in inside the Outlook desktop (365) and as soon as Outlook tries to run the add-in we can see in the task manager that CPU and Memory usage spikes from 8 percent to 99 percent. Multiple instance of WebView2 processes running can be seen which consumes most of the processing power. The office add-in is not able to load at all. We have tried 2-3 office add-ins and we see the same behavior. There is no Microsoft edge installed on the Citrix .
Version Runtime: 90.0.818.56 OS: win 10
Screenshots Task Manager usage
Please let me know your thoughts on this.
This might be caused by hooks in Citrix which preventing the WebView2 component from starting. It can be fixed by adding the WebView2 process as an exception from all Citrix hooks. You can refer to this article to edit the registry to achieve this.
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