How to calculate the probability of a customer having to wait more than 5min in the queue?

Question

I have to calculate the probability of a customer waiting more than 5 min in the queue in anylogic. I've already implemented the timemeasureend and-start block, but I have seriously no clue how to compute the probability of a customer waiting longer than 5min? What do I need to write where? Help is highly appreciated

Thanks!

Answer 1

There are two objects in a process modelling library: TimeMeasureStart and TimeMeasureEnd. You can put those around a queue and record the time for each entity after they exit the queue. Save that time to a Statistics object and from there your probability if waiting more that 5 mins should be (no of samples over 5 mins)/(total number of entities). Also, make sure that your model time unit is set to minute to make it easier.