Calling a GI using workflow action

Question

I am trying to call a custom GI using workflow action in the customer screen. When I publish the customization package, it displays the button but while clicking it does not bring back any data.

How do I fix this issue.

Answer 1

Make sure you have defined the parameter in the GI:

And a condition filter using that parameter:

Your issue is likely that a GI is not a processing screen:

Try using a Navigation action type instead of workflow to navigate to the GI:

This is the expected result: