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font-style and font-size not working in HTML email sent to Gmail

I can't get font-style: italic and font-size:11px to show properly in Gmail with a HTML formatted email. Why?

<p style="font-size: 11px; font-style: italic; line-height: 1.5; word-break: break-word; text-align: center; mso-line-height-alt: 21px; margin: 0;">
    <span style="font-size: 11px; font-style: italic; color: #2C3E50;">Some countries and/or payment systems are not yet supported for buy and cash-out functions.<br>Please read our <a href="https://test.com/faq/?Display_FAQ=1984">FAQ</a> for more information.</span>
</p>

What I see in the browser when opening the HTML directly (GOOD): enter image description here

What I see in Gmail (NOT GOOD): enter image description here

I validated the HTML with http://premailer.dialect.ca/ and it doesn't say anything is wrong in this regard. I checked many answers on Stackoverflow but none helped: 1, 2

I am sending the email using PHPMailer. On server, we use ssmtp for dispatching email. Here is the PHPMailer code:

function send_email($address, $subject, $email_template_path) { 
    require '/home/composer/vendor/autoload.php';

    $mail = new PHPMailer(true); // true` enables exceptions

    try {
        //Server settings
        // $mail->SMTPDebug = SMTP::DEBUG_SERVER;                      // Enable verbose debug output
        $mail->isSMTP();                         
        $mail->Host       = 'mail.smth.net';    
        $mail->SMTPAuth   = true;                
        $mail->Username   = '[email protected]';
        $mail->Password   = 'some&pas3eWer';   
        $mail->SMTPSecure = PHPMailer::ENCRYPTION_STARTTLS;         // Enable TLS encryption; `PHPMailer::ENCRYPTION_SMTPS` encouraged
        $mail->Port       = 587;                                    // TCP port to connect to, use 465 for `PHPMailer::ENCRYPTION_SMTPS` above

        //Recipients
        $mail->setFrom('[email protected]', 'Info');
        $mail->addAddress($address);
        $mail->addReplyTo('[email protected]', 'Support');

        // Attachments
        // $mail->addAttachment('/var/tmp/file.tar.gz');         // Add attachments
        // $mail->addAttachment('/tmp/image.jpg', 'new.jpg');    // Optional name

        // Content
        $mail->isHTML(true);                                  // Set email format to HTML
        $mail->Subject = $subject;
        $mail->Body    = file_get_contents($email_template_path); // see  https://pastebin.com/raw/WUhap2DQ

        $mail->send();
    } catch (Exception $e) {
        echo "Message could not be sent. Mailer Error: {$mail->ErrorInfo}";
    }
}
Solution

  • The issue was with improperly formatted code. In one of the style=... I was missing a ;.