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autodesk-forgeautodeskautodesk-bim360

Autodesk Forge API: "this account doesn't exist." error

When POSTing to: https://developer.api.autodesk.com/hq/v1/regions/eu/accounts{AccountId}/projects I get:

Error 404 Not Found

{
    "code": 1004,
    "message": "this account doesn't exist."
}

As I understand the AccountId is the hubId and it exists since https://developer.api.autodesk.com/project/v1/hubs/b.{AccountId} returns the account info.

What am I doing wrong?

Solution

  • it sounds the account is is not correct. When you integrate your web app (Forge client id) with the account, have you made a note with the account id?

    enter image description here

    or this id can also be found at browser address when you log in the module Account>>Admin
    enter image description here

    In addition, does your BIM account locate in US or EMEA? If US, it will not work using /regions/eu/

    If you still have the problem, please send us the question at forge.help@autodesk.com with your account id. We can check at backend.

    If you still have the problem,