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autodesk-forgeautodeskautodesk-model-derivative

Receiving 504 Gateway Time-out when getting the manifest

When trying to upload a model to forge we are receiving a 504 gateway timeout:

'GET /modelderivative/v2/designdata/***/manifest HTTP/1.1\r\nAccept: application/json, text/plain, */*\r\nAuthorization: Bearer ***\r\nUser-Agent: axios/0.18.1\r\nHost: developer.api.autodesk.com\r\nConnection: close\r\n\r\n',
      _onPendingData: [Function: noopPendingOutput],
      agent: [Agent],
      socketPath: undefined,
      timeout: undefined,
      method: 'GET',
      insecureHTTPParser: undefined,
      path:
       '/modelderivative/v2/designdata/***/manifest',
      _ended: true,
      res: [IncomingMessage],
      aborted: undefined,
      timeoutCb: null,
      upgradeOrConnect: false,
      parser: null,
      maxHeadersCount: null,
      _redirectable: [Writable],
      [Symbol(isCorked)]: false,
      [Symbol(outHeadersKey)]: [Object] },
   data:
    '<html>\r\n<head><title>504 Gateway Time-out</title></head>\r\n<body>\r\n<center><h1>504 Gateway Time-out</h1></center>\r\n</body>\r\n</html>\r\n' } }

/nodejs/node_modules/rxjs/internal/util/hostReportError.js:4 setTimeout(function () { throw err; }, 0);

What can we try to fix this? Do you need the model or other information? Its a model with lots of geometry.

kind regards

Solution

  • We're experiencing a few issues and we're working on it.

    UPDATE

    Should be back to normal now.