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azureazure-vpn

Windows Azure Virtual Network Point-to-Site: This connection requires security features that are not available on this platform


I'm getting the following error when trying to connect a Windows 10 Enterprise client machine to a point-to-site Azure VPN service using the AzureVPN executable downloaded from the portal:

This connection requires security features that are not available on this platform. For information, contact customer support.

Logs are:

    Operating System      : Windows NT 10.0 
    Dialer Version        : 7.2.19041.572
    Connection Name       : [redacted]
    All Users/Single User : Single User
    Start Date/Time       : 1/02/2021, 14:05:20
******************************************************************
    Module Name, Time, Log ID, Log Item Name, Other Info
    For Connection Type, 0=dial-up, 1=VPN, 2=VPN over dial-up
******************************************************************
[cmdial32]  14:05:20    03  Pre-Init Event  CallingProcess = C:\WINDOWS\system32\rasautou.exe
[cmdial32]  14:05:29    04  Pre-Connect Event   ConnectionType = 1
[cmdial32]  14:05:29    06  Pre-Tunnel Event    UserName = [redacted] Domain =  DUNSetting = 773c0063-700a-4c7e-8979-804be09e3acb Tunnel DeviceName =  TunnelAddress = [redacted]
[cmdial32]  14:05:31    21  On-Error Event  ErrorCode = 13 ErrorSource = RAS

Anyone ever seen anything like this before and have an idea about exactly what security features might be missing on the client? Or could it be related to setup in Azure?

Thanks


Solution

  • For anyone who encounters this the solution is to enable push notifications as your preferred 2FA method here:

    https://account.activedirectory.windowsazure.com/proofup.aspx?proofup=1

    It appears that the Azure VPN app doesn't support 2FA codes hence the

    security features that are not available on this platform

    error message