Ten years ago when I first encountered the CMM for software I was, I suppose like many, struck by how accurately it seemed to describe the chaotic "level one" state of software development in many businesses, particularly with its reference to reliance on heroes. It also seemed to provide realistic guidance for an organisation to progress up the levels improving their processes.
But while it seemed to provide a good model and realistic guidance for improvement, I never really witnessed an adherence to CMM having a significant positive impact on any organisation I have worked for, or with. I know of one large software consultancy that claims CMM level 5 - the highest level - when I can see first hand that their processes are as chaotic, and the quality of their software products as varied, as other, non-CMM businesses.
So I'm wondering, has anyone seen a real, tangible benefit from adherence to process improvement according to CMM?
And if you have seen improvement, do you think that the improvement was specifically attributable to CMM, or would an alternative approach (such as six-sigma) have been equally or more beneficial?
Does anyone still believe?
As an aside, for those who haven't yet seen it, check out this funny-because-its-true parody
For a typical CMM level 1 programming shop, making the effort to get to level 2 is worthwhile; this means that you need to think about you processes and write them down. Naturally, this will meet resistance from cowboy programmers who feel limited by standards, documentation, and test cases.
The effort to get from level 2 ("there is a process") to level 3 ("everyone has the same process") normally gets bogged down in inter-departmental warfare, so it's probably not worth starting.