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in-app-purchasealexa-skills-kit

Alexa skill "Sorry, I am unable to fulfill your request on this device" In skill purchase on iOS device


When I try to test purchase an In-Skill Purchase for my Alexa skill in beta, I get "Sorry, I am unable to fulfill your request on this device" as a response on my iOS device, but on my Echo Dot is works perfectly fine. I can't seem to find any documentation regarding ISP unavailability on mobile devices. Any idea as to why this is happening? Thanks in advance!


Solution

  • According to this exchange from the forums, an Alexa Developer Advocate confirmed in November 2019 that ISP purchases could not be completed from mobile devices.

    https://forums.developer.amazon.com/questions/217514/are-in-skill-purchases-disabled-in-the-mobile-alex.html