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dialogflow-cx

How to set condition to true in Dialogflow CX


I'm going through the Dialogflow CX tutorial and can't seem to understand how to set a condition to true.

From the tutorial:

tut p.1

From the reference:

tut p.2

I simply don't get the how and where I'm supposed to set this condition to true?

I have the following flow working as intended, except for the "true condition above".

Flow

That is, if the user provides full info we go to the confirmation page. If the user provides partial info, the user is prompted for the missing info. I recognize it sounds a lot like it's all good, but I'm missing this step from the full conversation flow:

Conversation flow


Solution

  • To set a condition to true, please utilize the “Customize expression” condition rule. As seen below, this will automatically trigger the conditional route every time the page is active.

    Condition Rules