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Odoo Link in Chat Doesn't Referring To Actual Domain But Using IP Instead

Normally, when someone is tagging other user (example in Sales or Purchase representative column), it will create a notification and link of RFQ's or SO's to tagged user.

Our current problem is, when tagged user are opening that link, they are directed to our local IP (192.168.1.95:8069/link-to-document) instead of our domain (example.com/link-to-document). We are using on-premise odoo and nginx as reverse proxy but only accessible using LAN and VPN.

Here is the picture of the problem. I hover the link and it seems directing to our local IP instead of our domain.

Problem Image

Any help will be appreciated!

Solution

  • There are two parameters needed:

    • web.base.url which will be used in lot of features in Odoo like link/url creation for Chatter messages
    • web.base.url.freeze which will freeze the URL in parameter web.base.url