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Bitnami Redmine 4.1.1-5 login with default credentials fails


I've installed a brand new Bitnami Redmine from this image under VirtualBox

bitnami-redmine-4.1.1-5-linux-debian-10-x86_64.ova

It works, I access the web homepage, but I am unable to login with default credentials. I printed my credentials with

cat /home/bitnami/bitnami_credentials

which shows me what I need

Welcome to the Bitnami Redmine Stack

******************************************************************************
The default username and password is 'user' and '*******'.
******************************************************************************

You can also use this password to access the databases and any other component the stack includes.

Please refer to https://docs.bitnami.com/ for more details.

I copy/paste the values into login fields but login always fails. What am I doing wrong?

Additional info

My pre-start.log:

sudo cat /opt/bitnami/var/log/pre-start.log

## 2020-10-28 13:33:50+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/010_set_system_user_password...
## 2020-10-28 13:33:50+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/020_hostname...
## 2020-10-28 13:33:50+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/030_swap_file...
650000+0 records in
650000+0 records out
665600000 bytes (666 MB, 635 MiB) copied, 1.62172 s, 410 MB/s
Setting up swapspace version 1, size = 634.8 MiB (665595904 bytes)
no label, UUID=b4ec7182-58ad-428a-a447-414acfb3154e
## 2020-10-28 13:34:06+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/040_stack_etc...
## 2020-10-28 13:34:06+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/050_clean_pids...
## 2020-10-28 13:34:07+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/060_check_if_demo_machine...
## 2020-10-28 13:34:07+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/070_change_boot_log_permissions...
## 2020-10-28 13:34:07+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/080_prevent_incoming_connections...
## 2020-10-28 13:34:09+00:00 ## INFO ## 80 has been blocked
## 2020-10-28 13:34:11+00:00 ## INFO ## 443 has been blocked
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/090_get_default_passwords...
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/100_regenerate_keys...
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/110_configure_default_passwords...
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/120_reenable_incoming_connections...
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/130_resize_fs_partition...
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/140_recreate_ssh_host_keys...
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/150_welcome_message...
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/160_welcome_message_reload...
## 2020-10-28 13:34:11+00:00 ## INFO ## Running /opt/bitnami/var/init/pre-start/170_enable_ufw...

My post-start.log:

## 2020-10-28 13:34:39+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/010_bitnami_agent_extra...
## 2020-10-28 13:34:39+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/020_bitnami_agent...
## 2020-10-28 13:34:39+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/030_update_ip...
## 2020-10-28 13:34:47+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/040_update_welcome_file...
## 2020-10-28 13:34:47+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/050_bitnami_credentials_file...
## 2020-10-28 13:34:47+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/060_start_gonit...
Starting gonit daemon
## 2020-10-28 13:34:47+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/070_clean_metadata...

Solution

  • I wanted an instant solution for easily create fully functional ticketing environment, but this Bitnami image couldn't give it to me.

    I finally gave up and just downloaded the latest Turnkey Redmine image, which is the same environment, but a bit more. And it works for first try.

    I know it's not the answer for my question, but a working solution.