Search code examples
androidgoogle-playgoogle-play-console

Google Play Console says internal test is available, but it's not


I have created an internal release of an Android app on the Google Play console. When I copy the opt-in link and paste it into the browser, and then click the link to install the app, I get this Not Found page. Not Found

According to the Play Console, the Internal Testing Track is not active, but it's been 5+ days.

Here's what's not the problem:

  • All the app details are filled in, and the Play Console says the app is available to internal testers
  • I am logged into a Google account that is on the internal testers list
  • The release is over five days old, so it should be done processing
  • The opt-in link is available

Solution

  • The answer is that 48 hours may be considered typical, but my internal test was not ready until a full week after its upload to the Play Console. During that week, I put in a ticket with Google developer support, but never got a response. My recommendation is to wait for a week, and then put in a support ticket if it's still not up by then, and hope they respond.