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filtertableau-apidashboard

tableau sheet or dashboard turn grey and refresh is required for every actions made

I have experiencing some issue in the tableau worksheet or dashboard turn inactive as follow:

  1. when I drag and drop a dimension or measure value on the sheet.
  2. when I click the filter to change the input on the sheet.
  3. when I click the filter to change the input on the dashboard comprises a few sheet. Below is the screen shot of the sheet before I change the filter.

enter image description here

I will now change the filter [change the team in the filter] and it turns to be inactive and the filter is not activating as follow:

enter image description here

I need to go to data and refresh to get the value base on the filter and here is the view after refresh.

enter image description here

Can Anyone suggest me on this?

Solution

  • It sounds like your dashboard isn't automatically refreshing. Make sure you have Auto Update ticked in the dashboard menu:

    enter image description here

    Another potential cause could be that auto updates are paused. You can re-enabled them by clicking on this icon:

    enter image description here