The Runner of type Shell don't work: Job failed (system failure): preparing environment:

Question

1- Environment:

• Gitlab-CE
• GitLab 13.2.1 (b55baf593e6)
• GitLab Shell 13.3.0
• GitLab Workhorse v8.37.0
• GitLab API v4
• Ruby 2.6.6p146
• Rails 6.0.3.1
• PostgreSQL 11.7
• Debian GNU / Linux 10 server (buster)

2- .gitlab-ci.yml file:

before_script:
  - echo "--------- STARTING WORK ------------"

job_homologacao:
   only:
     - homologation
   script:
     - cd /home/ati/
     - mkdir test
     - echo "got here"

job_producao:
   only:
     - master
   script:
     - cd /home/ati/test/
     - echo "got here"

3- Error presented when the runner is executed: Running with gitlab-runner 13.2.1 (efa30e33) on runner with Akx_BvYF shell Preparing the "shell" performer Using Shell executor ... Preparing environment Running on hermes ... ERROR: Job failed (system failure): prepare environment: exit status 1. Check https://docs.gitlab.com/runner/shells/index.html#shell-profile-loading for more information

4- correction attempts: I read and executed all the procedures contained in the codumentation:

• https://docs.gitlab.com/runner/faq/README.html#job-failed-system-failure-preparing-environment
• https://docs.gitlab.com/runner/shells/index.html#shell-profile-loading

Answer 1

I was erroneously editing the file .bash_logout located inside my Home /home/ati/

Gitlab when installing gitlab-runner create a Home for it in /home/gitlab-runner/

I just had to comment on the contents of the /home/gitlab-runner/.bash_logout file for the job to work.