We have been getting 503 Service Unavailable responses recently using the HERE API autosuggest endpoint. When it occurs, it can last for hours. Below is a typical request we get a 503 response from:
We have been using this service for a long while now and majority of the time the endpoint responds as expected. However, we are using it in a production environment, so any downtime (especially hours) is not good. Can we do anything when 503 occurs (E.g. calling a different endpoint)?
Thank you for any help or suggestions
Unfortunately no you cannot, outside of ensuring your application itself responds correctly to the error. You can also bookmark our status page (https://status.here.com/status) for more information when something goes wrong. I'm sorry the API was flakey for you recently, but hopefully this is just a temporary issue and doesn't return.