How Can i use Assisted Service Module (ASM) functionality from Back Office Hybris?

Question

I am new to SAP Hybris. I has implemented ASM addon and it is working fine on storefront. I want to use ASM functionality in Back Office. Is there any way through which we can enable ASM in Back Office or we can not do this kind of thing?

Answer 1

OOTB Assisted Service Module (ASM) is functionality, where backend agent can assist end customers, so it's only for the user storefront not for the backend tools(backoffice, HAC etc.)