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amazon-ec2automationanywhere

Unable to connect Automation Anywhere(v11.3) Client to a AA (v11.3) Control Room installed on an EC2 instance

I am creating a POC for a client where Automation Anywhere Control Room is installed on an EC2 instance and the AAE Client is installed locally. The client has to connect to the Control Room. I am currently using v11.3.0 of Automation Anywhere (both control room and client are of the same version). My problem is that I am unable to connect to the control room. If I use RDP, I am able to connect to the EC2 instance and work on it. I am having a problem connecting the client. Can anyone please guide me on this? I have been at this for quite some time now.

Pallavi

Solution

  • you need to open port 80/8080/443 on your security group on AWS.

    docs ref: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-firewall-rules.html