So we wrote a React app that lets call center admins create holidays, special events, meetings and emergency conditions for Amazon Connect. In version 2.0 I would like to be able to allow admins to use an uploaded pre-recorded prompt and select that for an announcement from my React app. I have searched the API and it has no endpoint for listing or creating prompt. Does anyone else know if this is possible?
There is currently no API for Prompt Management. Right now, you would have to manually reference the ARN value of the Prompt to dynamically play it via a lambda within a contact flow. Just looked into this myself for a similar feature, and confirmed w/ AWS team.