Search code examples
jenkinsissue-trackinghttp-status-code-503downtimehttp-status-code-502

Parts of https://jenkins.io is down. How do I report it?


So https://www.jenkins.io/ has been down for at least most of the afternoon. The main page is accessible, but blog posts and plugins etc. aren't available. I get a 503 that looks like this:

503 from https://www.jenkins.io/

I figured I'd try again later, but since it was still down I thought I'd better report it. So I went to their JIRA to report the issue at https://issues.jenkins-ci.org/, which seems to be up, but when trying to log in I get a 502 response, with the following error message:

enter image description here

I went to their GitHub, but they have issues disabled there. I'm running out of options, so I figured I'd ask here to see if there is someone that knows how to get in touch with someone that knows how to fix it. I found a few tweets about it, but no responses from anyone that seems to be able to do anything about it.


Solution

  • After the issue was resolved and I was able to log in to JIRA, I found a way to report the issue and apparently a few people already did. If this happens again, you can go to https://github.com/jenkins-infra/jenkins.io/issues/ and report the issue there.

    Another place to check is the jenkins-infra channel on freenode, as that's where they are discussing the issue during investigation.

    In case you were curious, it seems like this outage was due to a problem with the Kubernetes cluster where it was hosted. I don't know any more details than that.

    I hope this might help someone in the future.