Intercom API (v2.0) search conversation not working

Question

I tried to search conversation from Intercom API using Postman but it always return server error message. I just followed their API docs.

request url: POST https://api.intercom.io/conversations/search?query=updated_at>1590278400

Answer 1

The query should be in JSON format in the Body, not in the querystring like you do in your example:

{
 "query":  {
    "field": "updated_at",
    "operator": ">",
    "value": 1590278400
  }
}

In Postman it looks like this (note: don't forget to add your authentication)