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azureazure-qna-maker

Unable to select QnA service in the Create Knowledge Base wizard

I'm using the QnA Maker service for the first time and I went to Create a knowledge base.

In step 1, Create a QnA service in Microsoft Azure, I created an Azure QnA service. This created successfully.

In Step 2, Connect your QnA service to your KB, I select my Azure Directory, my Azure Subscription, and then I can see the QnA service in the dropdown menu, but it is greyed out and I can't select it. No idea why I can't select it and I can't find anything relevant from internet searches. I've deleted and recreated the QnA service a few times. Greyed out QnA Service

Solution

  • A few things you could try out:

    • Can you hit the Refresh button before you fill in the details? The page will query Azure to detect any newly added services. enter image description here
    • You can also try logging out of the qnamaker portal and log in again to check if you are able to select the service.

    Hope this helps!