I have reinstalled PHPStorm and adjusted the wrapping and right margin but seems it's not working what's it I'm missing?
You need to fix your Soft Wrap settings. From what I see from your first screenshot you have made an error in the list of "wrap by default" extensions: they should be separated by the semicolon ;
but I see a comma ,
there: ... ; *.adoc, *.php
.
P.S. If you do not care about specific extensions / or to enable Soft Wraps by default for ALL files, just enter *
in that field.
Side note: You can always manually enable soft warping for the current file via Main Menu | View | Active Editor | Soft Wrap
(should also be accessible via gutter context menu: the area where line numbers are)