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IBM FileNet fix pack 5.2.1.7 installed twice


Once of our resources did a mistake. We have 5.2.1.7 running in prod. By accidentally, same fix pack was installed on prod once again. While installing development server name was provided for com comparability layer and wcmapi config link.

Post installation, we have not restarted the servers (windows). How much trouble are we in now? What are the steps that we need to take care?

Hope you have some answers to this.


Solution

  • Ok, here is what we tried

    1. Took a backup of the server
    2. Ran the fix pack installation again on the prod server
    3. This time ensured that correct server details were provided for com compatibility and wcmapiconfig.props
    4. Bounced the server and everything is working as expected.