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azure-ad-b2cmulti-factor-authentication

azure-ad-b2c - Question about B2C+MFA setup

I am an engineer from the Azure B2C support team and I have a customer with the following concern: Is it possible to use an office phone with phone extension on the MFA settings for either user flow or custom policy? Is this something we can modify? All I get is how to enable and disable it.

Thanks in advance.

Solution

  • Currently MFA with office phone (extension) is not available with User flow/Custom policy. As the Azure recently added the phone sign-up and sign-in with custom policies to the public preview.
    we may expect this feature in future.

    You can raise User voice on this request.

    For office phone with extension there is two-factor verification method but not using User flow/Custom policy