Is there a way to add agents to my Flex project without single sign on enabled? Our business model requires us to connect clients with agents who are independent contractors. From both a practical and legal standpoint, we can't provide them with something like an Active Directory or Gmail account.
When I add agents "locally", the lowest level of access I can grant to an agent is developer. This role allows agents to make changes to our underlying application.
Is there a way to grant users access as agents without SSO? If there is no way to do this through the UI, I am open to a solution that requires a custom JavaScript / React plugin.
I talked to Twilio support and non-SSO agent assignment is not an option