What could be the possible reasons if nslookup command for a domain is not showing correct records?

Question

I am not able to access one of my website from office which is hosted in Microsoft azure. When i have tried to lookup for dns lookup. I is not showing me the correct ip address or showing some thing like mydomainname.kkph.com.

While i can access the same website from other devices around the world.

I have also checked with Godaddy support team but didn't find any issue at their end.

Answer 1

First, you could ensure that you have a correct IP address binds with your website and have a mapping A or CNAME record in your DNS domain provider.

For this issue, you could check the followings:

• DNS cache on the local office machine. Use ipconfig/flushdns to clear it.
• DNS Suffix Search List. You could check if you have a DNS suffix automatically appended to your hostname when you query. You could check it via 'ipconfig/all' or find the box Append parent suffixes of the primary DNS suffix and DNS Suffix Search List under the Advanced TCP/IP Settings---DNS. Also, to avoid using the search list, always use a Fully Qualified Domain Name (that is, add the trailing dot to the name) when you run nslookup fqdn. Read here.
• Try to nslookup on another machine from the office to find if there is something wrong with a specific machine.

If no luck, please show the result of nslookup for further help. I would like to suggest to capture the netmon traces on your local environment.