problem accessing odoo from ubuntu terminal 18

Question

I'm trying to access odoo through commands but I get critical errors one is odoo.modules.module: Couldn't load module web

odoo.modules.module: The 'odoo.addons.web' package was not installed in a way that PackageLoader understands.

ERROR? odoo.service.server: Failed to load server-wide module web.

so I can't access odoo with the command ./odoo-bin

Do you know how I can solve the problem?

Answer 1

You must uninstall jinja2 and reinstalling with this version Jinja2==2.10.1

pip3 uninstall jinja2

and

pip3 install Jinja2==2.10.1