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dynamics-crmoffice365microsoft-teamsdynamics-365office365-apps

How can I qualify a lead in Dynamics 365 when Dynamics 365 is embedded in Microsoft Teams App?


When we login to Office 365 and use our Dynamics 365 Web App we can easily qualify a lead by clicking the "Qualify" link.

We use Microsoft Teams (MacOS app) and have embedded the Dynamics 365 App. However, we are unable to qualify a lead due to the Dynamics 365 command bar not being rendered.

Dynamics 365 Web Version

Dynamics 365 MS Teams Version (MacOS)


Solution

  • I am also experiencing the same behavior when I use the embedded Dynamics App in MS Teams. Reason is the embedded url has cmdbar=false in it.

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    When I change the url querystring in popped out url as cmdbar=true, I see the command bar/ribbon buttons.

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    Not sure about this, it could be a bug & a MS ticket can confirm this.

    Alternately If you use the tab component, it works nicely.

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