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shippo

Why I receive "Carrier does not exist" if I specify carrier account in request?

I am trying to create shippo batch labels using java API. I have specified carrier objectID at BatchShipment level and at Batch level. When I check status of batch - it is Invalid, batch shipment status is also Invalid and there is message in batch shipment object: "Carrier account with the provided object_id does not exist". Do you have ideas why I am receiving this error?

Carrier object id was received by requesting all CarrierAccounts, here is kotlin snippet: 

    Shippo.apiKey = ShippoSnippet.SHIPPO_API_KEY
    val all = CarrierAccount.all()
    print(all.data.firstOrNull{it.carrier.toLowerCase().contains("usps")}!!.objectId)
    //output is 50c0caf41f9b450ebe62f24daf2615be

Here is snippet how I specify carrier account at shipment level: BatchShipment.createForShipment(shipment, "50c0caf41f9b450ebe62f24daf2615be", "usps_first").

Batch was created: 

val submitted = Batch.create("50c0caf41f9b450ebe62f24daf2615be", "usps_first", LabelFileType.PDF, null, batchShipments.toTypedArray())
val shippoId = submitted.id

Then I request batch object again with this snippet: 

Batch.get(shippoId, 0, null)

But result is invalid and I am not sure why because I specify carrier objectId, as it written in API docs.

Solution

  • Shippo support confirmed they have this issue with test key at current moment. It worked for me with live key.