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slackrasa-nlurasa-corerasa

Rasa entities are not readable in custom message

am building a conversational chatbot for slack using rasa, and everything is working fine, so i decided to add some interactive messages with custom message and buttons, but the entities are not readable in custom message.

Rasa version: 1.3.7

Python version: 3.7

Issue: i want to output the entities that the user has chosen using the custom key.

it works very well with the text key using the code below in yaml:

utter_submit_leave_authorization:
  - text: "your request is under review following the parameters:\n
    - certificate: {certif_type}\n
    - Departure date: {dep_date}\n
    - Half day: {dep_date_half_day}\n
    - End date: {end_date}\n
    - Half day: {end_date_half_day}"

and the output is like:

enter image description here

but in case of using the custom key with the code below :

- custom:
    blocks:
    - type: section
      text:
        type: mrkdwn
        text: 'your request is under review following the parameters :'
    - type: section
      fields:
      - type: mrkdwn
        text: "*Departure date:*\n{dep_date}"
      - type: mrkdwn
        text: "*Half day:*\n{dep_date_half_day}"
      - type: mrkdwn
        text: "*End date:*\n{end_date}"
      - type: mrkdwn
        text: "*Half day:*\n{end_date_half_day}"
      - type: mrkdwn
        text: "*Type:*\n{certif_type}"

and the output is like:

enter image description here

Solution

  • here is one of the Rasa maintainers. Thanks for your detailed issue description. That helped me a lot in finding the issue! Interpolating entities in lists in custom messages wasn't supported so far. I created a pull request and will merge and release this asap. Please follow the PR for updates on this: https://github.com/RasaHQ/rasa/pull/4835

    Cheers, Tobi