I have two tables. One is CustomerOrders and the other is OrderCustomerRef - lookup table.
Both tables have one-to-many relationship - one customer may be associated with multiple orders.
CustomerOrders table has duplicate Customers (same LName, FName, Email). But they have different Cust_IDs.
I need to merge all duplicate contacts in the base Customer table (one-to-one). (this table is not shown here).
Step 1:
Need to find out which Cust_ID should be merged into which corresponding duplicate Customer(s) (same LName, FName, Email). A Contact with latest Order_Date should win over it's corresponding duplicate counterpart (Customer). An exception will be for VIP Customers - they should always be the winning ones regardless of an Order_Date.
Step 2: Updated OrderCustomerRef table: replace all losing duplicate Cust_IDs with the winning Cust_IDs.
Step 3: Delete all losing Contacts from the base Customer table (no in the current scope. I will do it myself).
IF OBJECT_ID('tempdb..#table') IS NOT NULL
DROP TABLE #table;
IF OBJECT_ID('tempdb..#CustomerOrders') IS NOT NULL
DROP TABLE #CustomerOrders;
IF OBJECT_ID('tempdb..#OrderCustomerRef') IS NOT NULL
DROP TABLE #OrderCustomerRef;
CREATE TABLE #CustomerOrders
(
[PK_ID] INT NOT NULL PRIMARY KEY IDENTITY(1,1),
Cust_ID INT NOT NULL,
LName VARCHAR(100) NULL,
FName VARCHAR(100) NULL,
[Customer_E-mail] VARCHAR(100) NULL,
Order_Date DATETIME NULL,
Customer_Source VARCHAR(100) NULL,
CustomerType VARCHAR(100) NULL
)
INSERT INTO #CustomerOrders (Cust_ID, LName, FName, [Customer_E-mail], Order_Date, Customer_Source, CustomerType)
VALUES
(1, 'John', 'Smith', 'JSmith@email.com', '2018-11-10 01:40:55.150', 'XYZ Company', 'Regular'),
(2, 'John', 'Smith', 'JSmith@email.com', '2018-10-10 05:05:55.150', 'Internet', 'VIP'),
(3, 'Adam', 'Burns', 'ABurns@email.com', '2017-05-05 00:00:00.000', 'XYZ Company','Regular'),
(3, 'Adam', 'Burns', 'ABurns@email.com', '2017-05-05 00:00:00.000', 'XYZ Company','VIP'),
(4, 'Adam', 'Burns', 'ABurns@email.com', '2017-05-05 00:00:00.000', 'Internet','Regular'),
(5, 'Adam', 'Burns', 'ABurns@email.com', '2017-05-05 00:00:00.000', 'Internet','VIP'),
(6, 'James', 'Snatcher', 'JSnatcher@email.com', '2019-07-07 00:00:00.000', 'XYZ Company', 'Regular'),
(7, 'James', 'Snatcher', 'JSnatcher@email.com', '2019-07-07 00:00:00.000', 'Internet','Regular'),
(9, 'Thomas', 'Johnson', 'TJohnson@email.com', '2016-05-01 00:00:00.000', 'Internet','Regular'),
(9, 'Thomas', 'Johnson', 'TJohnson@email.com', '2015-04-01 00:00:00.000', 'Internet','Regular'),
(10, 'Thomas', 'Johnson', 'TJohnson@email.com', '2014-03-01 00:00:00.000', 'Internet','Regular'),
(11, 'Thomas', 'Johnson', 'TJohnson@email.com', '2013-02-01 00:00:00.000', 'XYZ Company','Regular'),
(12, 'Peter', 'McDonald', 'PMcDonald@email.com', '2013-02-01 00:00:00.000', 'XYZ Company','Regular'),
(13, 'Jose', 'Mainster', 'JMainster@email.com', '2013-02-01 00:00:00.000', 'Internet','Regular'),
(14, 'Kevin', 'Digginton', 'KDigginton@email.com', '2013-02-01 00:00:00.000', 'Internet','Regular'),
(14, 'Kevin', 'Digginton', 'KDigginton@email.com', '2015-09-03 00:00:00.000', 'Internet','Regular')
CREATE TABLE #OrderCustomerRef
(
Raw_PK INT NOT NULL PRIMARY KEY IDENTITY(1,1),
OrderID INT NOT NULL,
Cust_ID INT NULL,
OrderType VARCHAR(100) NULL
)
INSERT INTO #OrderCustomerRef (OrderID, Cust_ID, OrderType)
VALUES
(1,1,'Online'),
(2,2,'Online'),
(3,3,'Online'),
(4,3,'Online'),
(5,4,'In Store'),
(6,5,'Online'),
(7,6,'Online'),
(8,7,'In Store'),
(9,9,'Online'),
(10,9,'Online'),
(11,10,'In Store'),
(12,11,'Online'),
(13,12,'Online'),
(14,13,'Online'),
(15,14,'Online'),
(16,14,'In Store')
-- SELECT * FROM #OrderCustomerRef
SELECT *,
RANK() OVER (PARTITION BY FName, LName, [Customer_E-mail], Customer_Source ORDER BY Order_Date DESC) AS Rank_1,
RANK() OVER (PARTITION BY FName, LName, [Customer_E-mail], Customer_Source ORDER BY Order_Date, CustomerType DESC ) AS Rank_CustType,
RANK() OVER (PARTITION BY Cust_ID, FName, LName, [Customer_E-mail], Customer_Source ORDER BY Order_Date, CustomerType DESC ) AS Rank_CustID,
RANK() OVER (PARTITION BY FName, LName, [Customer_E-mail] ORDER BY Order_Date DESC) AS Rank_2,
RANK() OVER (PARTITION BY FName, LName, [Customer_E-mail] ORDER BY Cust_ID) AS Rank_3
FROM #CustomerOrders
DESIRED OUTPUT SHOULD LOOK LIKE:
*exception: - losing Customer IDs 1, 3 (should be winning, but since there is a duplicate counterpart it's a VIP it's losing) - winning Customer IDs 2, 5 (because it's a VIP, subject to exception)
Eg.: All occurences of Cust_ID of John Smith with Cust_ID of 1 in the ##OrderCustomerRef should be replaced with John Smith with Cust_ID of 2, all occurances of Cust_ID of Adam Burns with Cust_ID of 3 should be replaced with Adam Burns with Cust_ID of 5
general rule: - losing Customer IDs 7, 10, 11, 4 - winning Customer IDs 6, 9, 12, 13, 14
Eg.: All occurences of Cust_ID of 7 in the ##OrderCustomerRef should be replaced with 6, all occurances of Cust_ID of 10 should be replaced with 9*
Eventually I should have only Customer IDs 6, 9, 12, 13, 14, 2, 5 in the ##OrderCustomerRef table
Using Rank_CustType_1, column_1, column_2 I can figure out Step 1. But I still have a problem with Step 2 - updating OrderCustomerRef table as such: all losing Cust_IDs should be replaced with corresponding duplicate winning Cust_IDs.
I've tried this. But that still does not replace losing Cust_ID.
SELECT *,
RANK() OVER (PARTITION BY FName, LName, [Customer_E-mail] ORDER BY Order_Date, CustomerType DESC) AS Rank_CustType_1,
RANK() OVER (PARTITION BY FName, LName, [Customer_E-mail] ORDER BY Cust_ID) AS Rank_3
INTO #table
FROM #CustomerOrders
; with cte as (
select Cust_ID, FName, LName, [Customer_E-mail], max(t.Rank_CustType_1) as Rank_CustType_1
,(select distinct Cust_ID from #table a where a.Cust_ID = t.Cust_ID and Rank_3 = 1) column_1
,(select distinct Cust_ID from #table a where a.Cust_ID = t.Cust_ID and Rank_3 <> 1) column_2
from #table t
group by Cust_ID, FName, LName, [Customer_E-mail]
)
update b
set Cust_ID = case
when b.Cust_ID = cte.Cust_ID and
b.Cust_ID = ISNULL(cte.column_1,'') and Rank_CustType_1 != 1 then b.Cust_ID
when b.Cust_ID = cte.Cust_ID and
b.Cust_ID = ISNULL(cte.column_2,'') and Rank_CustType_1 != 1 then cte.column_2
when b.Cust_ID = cte.Cust_ID and Rank_CustType_1 = 1 and cte.column_1 is null and cte.column_2 is not null then cte.column_2
when b.Cust_ID = cte.Cust_ID and Rank_CustType_1 = 1 and cte.column_1 is not null and cte.column_2 is null then cte.column_1
end
from #OrderCustomerRef b
inner join cte on b.Cust_ID = cte.Cust_ID;
select * from #OrderCustomerRef;
Based on what information you provided, I used the following CTE to show the results that look to get what you want:
WITH DaCTE -- To rank the existing rows
AS (
SELECT pk_ID
, cust_ID
, fname
, lname
, [customer_e-mail]
, Order_Date
, Customer_Source
, customertype
, ROW_NUMBER() OVER (PARTITION BY fname, lname, [customer_e-mail] ORDER BY customertype DESC, order_date DESC, cust_id) as RankYo -- Orders by the criteria provided but while you suggested 3 should lose to 5, they have the same criteria so either one could win based on ordering
FROM #customerorders
)
, NewSource -- To show winning Customer ID next to Original ID
AS (
SELECT co.pk_ID
, DaCTE.cust_ID as NewCustomerID
, co.cust_ID as OriginalCustomerID
, co.fname
, co.lname
, co.[customer_e-mail]
, co.Order_Date
, co.Customer_Source
, co.customertype
FROM DaCTE
INNER JOIN #CustomerOrders as co
ON co.fname = DaCTE.FName
AND co.lname = DaCTE.LName
AND co.[customer_e-mail] = DaCTE.[Customer_E-mail]
WHERE DaCTE.RankYo = 1 -- filter to show only the winning IDs based on resulting rank from previous CTE
)
SELECT *
/*UPDATE ocr --commented out so you can see the results before running update
SET ocr.Cust_ID = ns.NewCustomerID*/
FROM #OrderCustomerRef as ocr
INNER JOIN NewSource as ns
ON ns.OriginalCustomerID = ocr.Cust_ID