ServiceNow API - Get required/mandatory fields and data
We are looking for a ServiceNow API to get all required/mandatory fields and its data, that a user has to provided before creating a new incident.
Refer to this image:
Example:
required/mandatory fields --> [Category, Subcategory, Impact, Urgency, etc ...]
Data of fields:
Urgency --> [1: Critical, 2 - High, etc …]
Category --> [Security, Repair, Remove, ….]
Normally this information is stored in the dictionary (right click field label -> dictionary). So you could a request to table sys_dictionary (where table=incident AND mandatory=true) and get the fields from there.
But there are many ways (data policies, business rules, dictionary) and evaluations in servicenow, which will be hard to obtain via REST.
I would advise you to just make a list of fields you want from an incident and make this configurable.
- Math.Sin() gives incorrect value
- How to run my python script when the sunOS is start booting
- Express-session: not resetting cookie expiration on each request
- Getting a stack overflow exception when normalizing a vector
- Edit default summary function in R gives error for multiple variables
- What was a For loop? Why isn't it needed in R?
- How to use download button in shiny and save results in various formats (csv, texte, pdf, spss...)?
- Why are there two assignment operators, `<-` and `->` in R?
- lm()$assign: what is it?
- How to get the value of list(...) in R and S functions
- Design matrix for MLM from library(lme4) with fixed and random effects
- how to generate elements not included in my sample
- Create a matrix with gradually changing values without a for loop
- Emacs ESS and S-plus ( S+ ) 8.1 compatability
- How to lag date-index in a time-series in R?
- Nonlinear regression in R / S
- Calling R from S-Plus?