Search code examples
dynamics-crmcrmdynamics-365

How to show detail info timeline in insight Dynamics 365 Marketing?


I need to add more detail information from Custom Channel Activity on the Interaction timeline. for example, in this insight from the Contact entity.

Custom Channel Insight

Does anybody know the solution to this problem?


Solution

  • As of today we cannot do much in Custom Channel activity. Looks like this feature request is in Microsoft Product group backlog, please follow that thread for latest updates & any workaround for the same.