Search code examples
servicenowservicenow-rest-api

Assigned to field in Case Table- Servicenow

In Case Form,Based on the group selected in Assignment group field ,the assigned to field is listing some users which belongs to it in CRM UI.

Now I want to retrieve the same users using normal REST API. Please suggest REST API to list the users based on a group.

Solution

  • Users linked to groups is stored in table sys_user_grmember. In the example I search for all Users in Group named "Application Development".

    GET https://YOURINSTANCE.service-now.com/api/now/table/sys_user_grmember?sysparm_query=%22groupSTARTSWITHApplication%20Development%22&sysparm_limit=10

    You can easily test the REST Api with the rest api explorer from SNOW: https://YOURINSTANCE.service-now.com/nav_to.do?uri=%2F$restapi.do