A team member without admin rights needs to be notified when WITs are assigned or changed. The login emails for our system is not the same as the work email and assigned to me is the only default option.
Changing the delivery settings and using a custom email doesn't trickle down to the WIT alerts, but works for the rest.
The assigned to field shows @@MyDisplayName@@ OR [Member] and not sure how to make that reflect the users it needs to go to.
Emails being sent to the wrong addresses.
Select the Custom email address option in the Deliver to drop-down list, then add the mailbox you want to receive the notification in Address field, so that even if the mailbox is not in your organization, the added mailbox will also receive the notification.