iTunes Customer reviews in XML

Question

I want to view my app's review but I don't know some information like :

<entry>
 <updated>2019-07-04T06:50:17-07:00</updated>
  ...
<im:voteSum>0</im:voteSum>
<im:voteCount>0</im:voteCount>
<im:rating>5</im:rating>
<im:version>1.13</im:version>
<author>
  <name>...</name>
  <uri>...</uri>
</author>
...
</entry>

Please, Explain to me What is meaning of <im:voteSum> and<im:voteCount>

Answer 1

After parsing the data and looking on iTunes (Music on Catalina) I discovered that it's the helpful votes.

• im:voteSum is the number of customers who found the review helpful
• im:voteCount is the total number of customers who voted (Yes or No)

You can see a sample Customer Review JSON for the New York Times.

You can see these on any app when using iTunes / Music on the Mac. I don't know if these show elsewhere in the iOS App Store.