I am developing a bot which currently has one KB mapped to one Intent in LUIS through dispatch tool. I followed the this article to create the dispatch.
I want to create more KB's in the same QnA service and map them to multiple intents through creating a dispatch file. The Microsoft article that I followed uses Case switch statements to determine between multiple intents. This seems very code dependent to me.
The questions is: If I create multiple intents and KB's through dispatch file is there a way I can get rid of these case switch statements? Or I have to create multiple case switch statements for every Knowledge Base so the bot maps to the correct KB?
I have the following code:
private async Task DispatchToTopIntentAsync(ITurnContext<IMessageActivity>
turnContext, string intent, RecognizerResult recognizerResult,
CancellationToken cancellationToken)
{
switch (intent)
{
case "l_HomeAutomation":
await ProcessHomeAutomationAsync(turnContext,
recognizerResult.Properties["luisResult"] as LuisResult,
cancellationToken);
break;
case "l_Weather":
await ProcessWeatherAsync(turnContext, recognizerResult.Properties["luisResult"] as LuisResult, cancellationToken);
break;
//case "q_sample-qna":
case "q_CivicSampleFAQ":
await ProcessSampleQnAAsync(turnContext, cancellationToken);
break;
default:
_logger.LogInformation($"Dispatch unrecognized intent: {intent}.");
// await turnContext.SendActivityAsync(MessageFactory.Text($"Dispatch unrecognized intent: {intent}."), cancellationToken);
break;
}
}
Basically the case q_CivicSampleFAQ determines that the intent processed should get the reply from QnA Maker KB. If i have multipe KB's I can create multiple cases but this would restrict me to code change every time I have a new KB or even if the name of an old KB is changed. ANy ideas how to bypass this?
Microsoft offers a QnA Maker package which utilizes the Cognitive Services API, from there you can download and store a list of all KBs, their IDs, and their data.
https://www.nuget.org/packages/Microsoft.Bot.Builder.AI.QnA/
Beyond this, you'll have to create your own map of relation between the intents and the KBs you want to target. Once you have that done though, it'd be a simple matter of receiving an intent and dispatching to the appropriate KB based on your mapping.