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ibm-cloudpostmandevops-services

Postman request showing IBM cloud down for maintenance

I am trying to send post request to create a toolchain on ibm cloud but getting this error mentioned in screenshot since last three days.

Why this error is coming up,am i doing something wrong?

Also i checked ibm none of the servers are down,cloud is normal enter image description here

EDIT:So now i am able to create the toolchain,seems it was Authorization token error. But now i am not Able to add a delivery pipeline through an api to an existing toolchain,is this functionality provided in IBM?

Solution

  • We are trying to understand your situation, but we have not been able to reproduce that Error 500 and "IBM Cloud console is down for maintenance" error you're seeing.

    Could you try it again and let us know the datestamp&timezone of when you tried (so we can check our logs)?

    Also can you give us the details of your default region, please?, as in if you open

    https://cloud.ibm.com/devops/toolchains

    does it redirect to:

    https://cloud.ibm.com/devops/toolchains?env_id=ibm%3Ayp%3Aeu-de

    or to some other non-(eu-de) region?

    We did see this entry in the log files: [2019-07-31T15:06:43.934] [ERROR] template-v2 - Failed to read template from repo https://github.com/open-toolchain/simple-toolchain, branch master, type null: Authorization header contains invalid or expired credentials.

    but that occurs when using an invalid Authorization header token, and the response to the browser is not Error 500, but is Error 400 with: "errorDetails\":\"Property 'access_token' either missing or empty \"

    Also, when attempting to create the open-toolchain/simple-toolchain template, it doesn't work; it gives Error 400: "description":"Failed Schema Validation at prod-region,prod-organization,prod-space,api-key for pipeline"

    but creating a toolchain works ok using the repository: https://github.com/open-toolchain/headless-toolchain