I'm having a problem with payment procedure in heroku account(billing section).
I got verified first time successfully and in one month all charges of my card are giving an error: "Unable to verify your card. Please try later or contact your financial institution for help'".
I tried with 10 credit cards, all of which are from Mexico (and I triple checked all the info and I’m sure it’s correct). I also talked to my bank and there is no attempt of charging cards.
Heroku support can't help me out. This is their answer to my ticket "I truly wish I could be of more assistance, but unfortunately I do not have access to anything that would be able to make a difference here. I apologize for the poor experience."
Maybe someone had the same problem? Thank you.
The answer is ... that noone can help me in Heroku.
Support of Heroku answered: "Unfortunately, the many layers of security make it impossible for us to further investigate. I find it frustrating myself, since my job is to try and help customers and in cases like this I'm told there's nothing I can do. I'm truly sorry for the poor experience here. The only choices are pretty much to use only Free Dynos and no add-ons except the free version of Heroku Postgres (and no custom domains), or to move to a different platform. I apologize that these are really the only choices".
So I'm moving to other platform. Lol